Refund Policy
Last update: 02/05/2024

We at ‘Q-Service’ offer refunds for our services within the warranty period if it meets with our Terms & Conditions. After warranty period have passed, you will not be offered a refund of any kind. The warranty period will vary based on services. 

Terms & Conditions:
•    Q-service will responsible for providing services listed in agreement by accepting our offer and an after service ‘Warranty’ period which various depending on specified services.
•    ‘Warranty’ includes check-up & maintenance for equipment directly related to service agreement free of charge only for that specific service. 
•    Any service and product not included or outside of agreement will be charged separately. 
•    Q-service will not be responsible for any problem or damage of equipment caused by intentional/third party sabotage or abnormal situations.

Refund: 
•    If the Terms & Conditions are meet then Q-Service will return 50% of our service charge only for that specific service. 
•    This does not include any products installed/used or any other service charged separately and transport charge applied. 
•    Product cost is calculated separately and not included within service charge. If customer refuses to agree with product cost, then Q-Service has right to reclaim its products.

Contact Us
For any questions or additional information about this Refund Policy, You can contact us:
•    By email: info@qservice.com.bd
•    By phone number: +8801404000800